Double Credit Protection Policy Charge - Standard Bank

M

MrG

New member
The last two or three months I have notice the CR Protection Policy comes off twice. This surely can't be right. (Credit Card)
 
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DenSweeP said:
Then query it with the bank?
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That is the obvious thing to do yes, however I truly prefer to speak with more intellectual people (hoping on this forum) that may also be Standard Bank customers to get their understanding of the product.

Call centre agents more of then than not have no idea how their own product functions.

I will query it with the bank when I receive the general consensus I was hoping for which results in an agreement with me that a double charge does not make sense.
 
I understand, but I would first query it. Doesn't help 15 people here say, hey, it's happening to me too! What will that prove? When it comes to your money bud, query everything!!
 
Besides, a double charge doesn't for anything seem right. Also remember to query if they charged for the debit order as well and get that refunded as well!
 
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