matt
Local caffeine junky
Ok, it's a bit of a read, but check how this douche handles customer service
http://www.lazygamer.net/general-news/how-to-destroy-your-business-in-8-hoursocean-marketing/
http://www.lazygamer.net/general-news/how-to-destroy-your-business-in-8-hoursocean-marketing/