Laptop Keeps on Shutting Down!! HELP

Flex

Flex

Will lift for boobs!
Hi everyone, i have had this problem lately where my Laptop ( MSI GT70 ) just shuts down, without any warning. Doesn't seem to be over heating though. Cleaned it out, did the thermal paste for the GPU and CPU again. And it still does the same. Seem to happen allot with CSGO though. Doesn't make a beep, blue screen, sound or anything. Jumps straight to Shut Down screen, and shuts down without any warning !!! :cry: Helpppp plz
 
Straight up this sounds like a heating issue. Do urself a favour and get the inside cleaned of all dust.

BTW a clear indication of this is the sound of your fan going at 400 and plenty
 
+1 with [MENTION=1305]Lothy[/MENTION], have had some PC's just shut down without warning in the field.

Problem was with the dust build up in the fans, causing the fan's to stop working. PC overheats and shuts down.

On the flipside, maybe someone playing a prank on you? :D
 
Question, is it totally at RANDOM times, or is there a specific time it happens? I'm thinking maybe a scheduled restart task?
 
Lothy said:
Straight up this sounds like a heating issue. Do urself a favour and get the inside cleaned of all dust.

BTW a clear indication of this is the sound of your fan going at 400 and plenty
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Already did that! Cleaned everything out. And monitoring temp of both CPU and GPU. Hardly goes over 60

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GaaTY said:
Question, is it totally at RANDOM times, or is there a specific time it happens? I'm thinking maybe a scheduled restart task?
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Utterly Random times. So not only when the PC is stressed or anything specifically. Think it MIGHT have something to do with Windows 8.1 . Going to try revert back to Windows 7 and check what happens :(
 
Nimatek said:
System properies -> Advanced -> Startup and recovery -> untick "Automatically restart"

Just to see if it is a software issue or not.
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Got the exact same advice from someone else just now! Will do that first before I do anything else
 
Download https://www.ultimatebootcd.com/ burn it to a disk and keep it in your arsenal. Burn the ISO to disk and boot from said disk.

Run some/all of the below :

CPUstress
System Stability Tester
x86test
Memtest86+

If something starts spitting errors you'll know what and where to look
 
taken from the MSI site

What if you go into your NVidia control panel, Manage 3D settings, and on the "Global Settings" tab, set the "Preferred Garphics processor" to "High-performance NVidia processor", click apply, and then exit the drivers.

https://forum-en.msi.com/index.php?topic=174884.0

the tech thinks it could be the switching between gfx chips so if you have not done this give it a try
 
Thadin said:
taken from the MSI site

What if you go into your NVidia control panel, Manage 3D settings, and on the "Global Settings" tab, set the "Preferred Garphics processor" to "High-performance NVidia processor", click apply, and then exit the drivers.

https://forum-en.msi.com/index.php?topic=174884.0

the tech thinks it could be the switching between gfx chips so if you have not done this give it a try
Click to expand...

Will Give that A try when i get home
 
Little late to the party here, but it is definitely not the behaviour of overheating. Overheating shutdowns just turn the power off without doing a proper shutdown. The fact it is coming up with the shutdown screen first is a giveaway it is a software problem.

The graphics switching would make sense. Hope that sorts it out for you.
 
murfle said:
Little late to the party here, but it is definitely not the behaviour of overheating. Overheating shutdowns just turn the power off without doing a proper shutdown. The fact it is coming up with the shutdown screen first is a giveaway it is a software problem.

The graphics switching would make sense. Hope that sorts it out for you.
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I have to disagree with you here.

The PC's we've encountered do exactly this: Shutting Down screen --> Off.

And all of them were overheating.
 
murfle said:
Little late to the party here, but it is definitely not the behaviour of overheating. Overheating shutdowns just turn the power off without doing a proper shutdown. The fact it is coming up with the shutdown screen first is a giveaway it is a software problem.

The graphics switching would make sense. Hope that sorts it out for you.
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Def going to try yeah! but thats not a permanent solution though it seems. just an indication

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GaaTY said:
I have to disagree with you here.

The PC's we've encountered do exactly this: Shutting Down screen --> Off.

And all of them were overheating.
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It even restarted this morning, in the cold, all my fans and cooling pad blasting full speed O_o Running not even 5 min, on an idle CSGO server
 
I don't think murfle is wrong. If there is an overheating problem, it doesn't make sense to wait for shutdown. My laptop switches off immediately when it overheats. If it didn't, it would take nearly 5 minutes to shut down. By that time the CPU or whatever was overheating would be a melted ball of silicone and wires.
 
[MENTION=21553]GaaTY[/MENTION] - You could have software installed to do a proper shutdown at 80 degrees, while your BIOS will kill the power at 85... There may be even BIOS options to do the same, proper shutdown at a lower temp, and hard shutdown at higher temps... There's lots I haven't seen...
 
[MENTION=9148]murfle[/MENTION], these are those Proline Nano PC's I speak of. They are imaged, standard with no extra software. So you are right in this regard. I am thinking it's a fail-safe in the BIOS that makes THESE ones shut down.

And judging now by [MENTION=16362]Flex[/MENTION]'s comment, it points to something graphics related since it shutdown while he in (I am assuming) the CS:GO game.

[MENTION=17]Eugene[/MENTION], I did not say Murfle is wrong, I merely said I disagree with his statement that it could not be overheating since overheating would just shutdown the PC. Like I said, the ones I have encountered (not all) shut down automatically when it gets too hot.

I think it's only when the fails fail they shut off.
 
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Uhm, not quite. If you have an Intel SpeedStep capable processor and SpeedStep is enabled in the BIOS (by default it should be and you really don't want to turn it off) you your overheating CPU will slow down to a crawl and then send an ACPI shutdown signal to the host OS, which will result in the OS starting a safe shutdown (not a halt) procedure while the CPU is chugging along at its lowest possible clock speed. Just so you know.
 
PsychoFish said:
Uhm, not quite. If you have an Intel SpeedStep capable processor and SpeedStep is enabled in the BIOS (by default it should be and you really don't want to turn it off) you your overheating CPU will slow down to a crawl and then send an ACPI shutdown signal to the host OS, which will result in the OS starting a safe shutdown (not a halt) procedure while the CPU is chugging along at its lowest possible clock speed. Just so you know.
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I have seen log entries where these occur.
 
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