Microsoft promises to give you a new Xbox 360 if incoming firmware breaks yours

ME: Hi microsoft... your update killed my xbox... Can you replace it please.
MS: Are you South African?
ME: Why yes i am :D
MS:Oh i'm sorry... you are not eligible for an xbox replacement bcos you are South African... can i put you through to sales?
ME: F### X(
MS: Have a nice day :D
 
Seems there is a misunderstanding.

Major Nelson:
Clarification time! The console replacement plan that is the subject of some of today’s headlines is related to a previous update, NOT the system update that has been in public beta and will be deployed shortly.

The new disc format that is part of the beta has been rigorously tested across all Xbox 360 models and there are no known compatibility issues.

Hope that clears a few things up.
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