MTN USB Modem help needed

simon

New member
Hi guys, I need some help. I need to try connect a laptop to the internet using a MTN Fastlink E153 modem.
Driver is installed and each time I try connect it gives a 619 Error. It does show that there is bandwidth remaining. Anybody know how to fix this?
Oh yeah Using Windows XP
 
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Hi

There is so much that can be wrong with it. Where to begin...

Do you have a proper antivirus on your computer that is up to date? Scanning your computer with malware bytes is a good free indication of how clean it is, just make sure to have backups in case u get the rare problem.

Have u installed any hardware or software lately? or are u using it in a different USB port every time, found that if u swap usb ports often that it corrupts the drivers, where u need to uninstall all traces of the drivers to get it working.

Some times it tries to work only as a CD Rom, and disabling it in device manager can help(but only the CD Rom The modem creates).

Try doing a firmware update on it, found this problem allot on 3G modems and windows xp.. normally I try the firmware for the provider that the 3g is for first.. if that doesn't work i get the firmware from the manufacturer of the card.. like with the hauwi models the standderd firmware works the best. If u are not sure about how to do this, there is a few guides, I have also found that both MTN and Vodacom staff is very helpful if they have a tech that knows how this works.

Hope this helps. If not, please let me know :)
 
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Well it isn't my laptop or modem so weather there is anything new installed or not I wouldn't be able to say.
Will try the antivirus and see if that helps and see if there is a later version of the modem software. Thanks
 
Ok so I downloaded the latest version and am now trying to connect. It says a connection to the remote computer could not be established, so the port used for this connection was closed.
What now?
 
It seems that the problem is with the driver installed. I have had this problem a few times as well. this happens when the modem gets switched between the different usb ports, after a while it corrupts the driver, and in return u will get multiple errors including this one. the "connection to the remote computer could not be established" that refers to error code 619 and 720.

the only way I found to fix this is by removing the driver completely, rebooting and reinstalling, or to do a fresh install.

You can try uninstalling the software, remove the drivers in device manager and try cleaning the registry (only if u know your way around it). There is a tool i found here: http://forums.practicallynetworked.com/attachment.php?attachmentid=131 that uninstalls all network drivers, so make sure u have LAN and WiFi drivers before you run it.
 
Thanks for the help. It was for a customers laptop. I tried uninstalling the driver and putting the latest one on and it still didn't work however I didn't remove it from the registry, so it could have been the problem but I will never know.
 
No worries, lol.
Thats why I work at an internet cafe, just use our internet instead. Quicker and more reliable lol
 
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