Multiple display, Freezes on startup.

drdiebrein

drdiebrein

New member
I'm having a very strange problem, earlier today when I came to my computer my second display's cable was unplugged from the graphics card, thinking this must have been the maid I simply plug it back in, go to resolution settings and click detect. This is where things got crazy, right after I clicked detect both screens lost signal and my cooling fans inside stopped(CPU, GPU, and PSU were still spinning), the lights on the front of my PC were still on though. I restarted my PC with both displays plugged in, it went through the bios ok, but when the windows 7 logo started it didn't stop and take me to the loading screen it just stayed there. I restarted again to the same result. The next thing I tried was plugging the secondary display out(the one that was found unplugged) then restarting again. That time I got into windows fine and everything worked(except obviously my second display). I plugged the other one in clicked detect same happened as last time. Safe mode works with both displays plugged in but only the primary display has signal. I tried plugging out the primary and leaving in the secondary. Doing this it goes through bios but doesn't show any windows related content it just stays black. When I plugged the primary display in alone to the secondary port the same happened as when I left the secondary display in. I cannot seem to figure out what is causing this and any help would be greatly appreciated. I can use the computer with only one display but I don't just want to leave it like this. My guess is that it could be the graphics card's second DVI port, but it does display the BIOS information and such when using the secondary port so that doesn't make sense to me. The other possibility was that the screen was dead but obviously that isn't true as it can display the bios. One last possibility is that windows has a problem but I don't know how to figure that out. I am going to restart one last time using the secondary display plugged into the primary port and seeing how that turns out, I'll post here how it goes.
 
Ok so using the secondary display on the primary display DVI port works it shows login screen and all that. In addition I checked again and using either of the screens on the secondary display port alone has the same result as using them together(going through bios showing the windows logo and then freezes there). I mentioned in the original post that it goes through bios but then stays black and doesn't show any windows related content this was due a setting in MSconfig that doesn't display the startup animation. One more thing is it plays the windows startup sound but doesn't go into the login screen.
 
I would try completely uninstalling the display driver, restarting your pc, running Driver Fusion to clean up any left over driver files reinstalling the display drivers.

If it is a driver issue, this should resolve it. Otherwise your graphics card might have gone faulty.
 
Hey. I am a little confused by your post. Do you get any signal at any time through the second monitor? This would be the best possible start.

My first thoughts are:

-Plug was removed whilst there was a signal going through it, causing it to arc and damage that DVI port. Let's hope this isn't the case. How many ports does the card have, and are you able to use maybe 1 and 3?

-Same as above, but it resulted in damage to the DVI cable only. Not very likely but worth testing.

-Maybe the short somehow affected your BIOS settings? Maybe check out your Lucid Virtu settings if you have an i-Series CPU

-Let me guess... Your windows logo animation works up until it is about to go into windows, you hear your speakers click as it initiates the sound driver. Then it just sits there at the frozen logo forever? ------> Display Drivers.

Good luck.
 
bromster said:
Hey. I am a little confused by your post. Do you get any signal at any time through the second monitor? This would be the best possible start.

My first thoughts are:

-Plug was removed whilst there was a signal going through it, causing it to arc and damage that DVI port. Let's hope this isn't the case. How many ports does the card have, and are you able to use maybe 1 and 3?

-Same as above, but it resulted in damage to the DVI cable only. Not very likely but worth testing.

-Maybe the short somehow affected your BIOS settings? Maybe check out your Lucid Virtu settings if you have an i-Series CPU

-Let me guess... Your windows logo animation works up until it is about to go into windows, you hear your speakers click as it initiates the sound driver. Then it just sits there at the frozen logo forever? ------> Display Drivers.

Good luck.
Click to expand...

I do get signal through the second monitor, see the previous post by me, anyway I did fix it, after plugging in the second display after start up instead of using the windows function to detect the second display I used the NVIDIA control panel to detect the second display. And you are completely right with what you said last about the windows animation. I come to the conclusion then that it was the drivers. Now though it seems as if what I did with NVIDIA control panel fixed it permanently as I can now start up fine with both displays. Thanxs for the help.
 
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