ogbuzz finally
and others
IT MIGHT HELP SOMEBOBY to avoid a SAD story
First I must thank all of you for your queries and advises
The basics are simple....really
It comes to having chosen a MONEY(ONLY) MINDED "SPECIALIST"
I bought a card from RAMPAGE GAMING
the service was terribly fast ,but as I was to find out shortly ONLY WHEN IT RELATED to getting my money
What I have described occured and I let it know to the supplier that only acknowledged me when I ordered ,ASKING also for ADVISE
about the problem
Ordered a 700 watts supply ,Directly was advised that it was not available
I changed to a supply that was to be found later to be an OUTSIZED one (no WARNING from the super supplier)
Installed it and NO GO
I was told to send back at my expenses,after asking the super guru address from the site(NO ANSWER)
AT my expenses without any sympathy
I could have sent to an UNHELPFULL place without any result...
So I got through to ASUS South Africa
Sent the card
Was tested found OK but was replaced by a VERY HELPFULL chap called ALEX
Retried NO GO
A further Email to ALEX got at last the solution
There are 2 plugs for the extra supply(the card from WootWare had only one plug)
and
THE 2 PLUGS MUST BE FED with a supply
Otherwise the card is not recognized
YES AS SIMPLE AS THAT
It boils to that for want of a helpfull and knowledgeable supplier it cost me
An extra card
TWO freights and a lot of grief and worries
THANK YOU RAMPAGE for the UNQUALIFIABLE MESS you leave me with
A the other hand I have had a lot of help from ASUS
and
WOOTWARE
I must also mention that my ORIGINAL 480 Watts power supply is working with the ASUS CARD
So recap of unwanted cost
Extra card +/- R 2200
POW supl R 1200
Freight R 200
Total loss R 3600
Thank you again RAMPAGE GAMING