Okay I'm going to go against the grain here. While I understand his point of view, gaming is also a business with HUGE overheads. And in the past when the publishers gave the developers free reign and almost unlimited budgets we ended up with Daikatana, and duke forever, and publishers almost closing their doors. I don't think that having deadlines and sticking to them is pandering to the shareholders and neglecting gamers, because at the end of the day, when it's costing you tens of thousands of dollars a day to develop, you have to weigh up whether it is worth it financially to iron out every small bug, or tick, or problem, on a product that may not even make its money back. especially when a lot of those bugs will only be noticed when the game is released into the wild.
I worked as a graphics designer, and can spend 3 days extra spit and polishing every design and while you will see the difference, it just isn't worth it financially to me. So I do the best job I can in the allotted time, and have learned when to call it a day.
All of that to say that to me games are better today than they've ever been. They are more engaging, bigger, and a hell of a lot more fun than they've ever been. And gamers are more demanding and less tolerant of shoddy work than ever before. I think they are giving gamers exactly what they want, or they wouldn't survive.