Rise of The Tomb Raider hard resets pc

S

SpYkz

New member
Hey Guys,
I have the steam edition of ROTTR installed on my pc. If I use the default settings or the settings recommended by geforce experience the game hard resets my pc after a few seconds. The only way i can get it to run without crashing is running in windowed mode with lowest settings, lowest settings with full screen crashes.

PC specs:
Windows 10
MSI 780 OC
i5 3470
2 x 4GB Kingston ram
600Watt Vantec ion psu
64GB OS SSD
1TB HDD where game is installed

I have tried:
Verifying game data
Latest nvidia drivers
change exclusive fullscreen in registry
uninstall + reinstall vcredit
enable\disable directx 12
disable steam overlay + cloudsync
disable tesselation
Downclocking my gpu as suggested here https://steamcommunity.com/app/391220/discussions/1/451852225139502097/#p6

Don't know what to do now
 
Have you checked in Windows Event Log for a possible indication to the cause of the problem?

My best guess for the reboot is - either PSU is faulty/not supplying enough power or the CPU is overheating.
 
Last edited:
Avantar said:
Have you checked in Windows Event Log for a possible indication to the cause of the problem?

My best guess for the reboot is - either PSU is faulty/not supplying enough power or the CPU is overheating.
Click to expand...

Will check event log when I get home,
What would be the best way to stress test the psu?
CPU temp I will monitor the next time i launch the game
 
SpYkz said:
Will check event log when I get home,
What would be the best way to stress test the psu?
CPU temp I will monitor the next time i launch the game
Click to expand...

For the PSU, you can monitor voltages with software (HDMonitor, HWMonitor) - they are not always that reliable, but +12V and the +5V should not drop too low when running your benchmark app. Below 11.6V might already be too much of a fluctuation and for the +5 not lower than 4.75V

This is just my thoughts - I never really have to that - just always have some spare lying around to test with. If I suspect PSU, I replace it with one I have around and test it for a couple of days - If you do not have that luxury - guess you will have to check voltage spikes.
 
Last edited:
Also would like to mention - haven't been doing pc tech support for ages and I am sure there are some here better equipped to answer your question.

Some of members posted pics of their pc's - I thought it was something from a science fiction movie. :D
 
Avantar said:
Have you checked in Windows Event Log for a possible indication to the cause of the problem?

My best guess for the reboot is - either PSU is faulty/not supplying enough power or the CPU is overheating.
Click to expand...

I managed to get it running fine, your advice was spot-on. I cleaned out the cpu cooler, and switched from the 6pin gpu connector to a molex to 6 pin to see if drawing power from another rail made a difference and I haven't had any crashes since.
 
SpYkz said:
I managed to get it running fine, your advice was spot-on. I cleaned out the cpu cooler, and switched from the 6pin gpu connector to a molex to 6 pin to see if drawing power from another rail made a difference and I haven't had any crashes since.
Click to expand...

Fantastic news. Thank you for the feedback and happy gaming.:D
 
You must log in or register to reply here.
Back
Top