Some questions about a computer

Robin

Robin

New member
I recently got a new box, motherboard and processor and I'm having some problems. Sometimes when I leave my computer on for about a hour or more, the mouse and keyboard (which are connected through USB ports) disconnect. This forces me to restart my computer with the button on the box. What could the problem be, how can I keep it connected?

I heard that if you use the restart and shut down buttons on the box, this damages the computer. Is this true?
 
Robin said:
I recently got a new box, motherboard and processor and I'm having some problems. Sometimes when I leave my computer on for about a hour or more, the mouse and keyboard (which are connected through USB ports) disconnect. This forces me to restart my computer with the button on the box. What could the problem be, how can I keep it connected?

I heard that if you use the restart and shut down buttons on the box, this damages the computer. Is this true?
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This might be a silly question but do the mouse and keyboard power down, ie do the lights turn off on them. It might be a setting on your computer saying that after a while windows will go into sleep/hibernation mode.
It doesn't damage the computer afaik but it does cause software glitches and can cause corrupt data. Remember processes are still running in the background and doing a force restart stops them from closing correctly which the conventional shut down avoids.
 
My keyboard has a caps lock light and I usually test the keyboard by pressing caps lock-it usually doesn't light up when I have the problem. The mouse has a light under it and it's usually still on when I have the problem. How do I change the sleep setting?
 
Windows 7, Right click on desktop, go personalize, click on screen saver then go power options at the bottom
 
Also check on your BIOS settings, disable all those silly power saving features, they also sometimes cause this. In some cases it affects how the processor works, and then rather then getting a nice quad core running at 100% capacity, you get a quad core running at 80% capacity when running games. So please, do yourself a favor and kill them.
 
As described above, check you power settings in both Windows and the BIOS.

Another question though, when the keyboard freezes like that and you hit the power button, does the PC shutdown properly (meaning does Windows go through the shutdown procedure) or do you hold in the power button to force a shutdown instead ?

If your pc is freezing altogether, that will be another problem altogether. But try playing with power settings first ;)
 
If the PC isn't freezing, then it might work to unplug your keyboard and mouse, and plug them back in again. USB devices are hot pluggable
 
If you are pedantic enough, maybe you can remove your memory and use a rubber eraser on the copper points. Clean it out nicely just in case. Not that it'll be linked but you just never know.
 
The more I think about it, the more I think that it's most likely that it could seem that the problem is the keyboard and mouse, because they obviously aren't doing anything, but it's more likely that the machine has hung...
 
simon said:
Windows 7, Right click on desktop, go personalize, click on screen saver then go power options at the bottom
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I used a screen saver, but I watched videos while I was in bed and I fell asleep with the pc on. When I woke up, it wouldn't respond and I had to restart it on the box
 
Check you bios to see if USB keyboard and mouse is enabled. could be that when windows goes into hibernation and shutsdown the devices, your mobo doesn't allow the USB keyboad/mouse to wake it up.
 
Sounds like something there is overheating and/or crashing.
My crap pc just crashes randomly after about 3hrs of use.
 
It's actually happened a few times while I was watching videos on my pc. Everything stops, the sound is like when a song freezes and the restart button on the pc doesn't work, which forces me to turn it off. I don't know what the problem could be..
 
Robin said:
It's actually happened a few times while I was watching videos on my pc. Everything stops, the sound is like when a song freezes and the restart button on the pc doesn't work, which forces me to turn it off. I don't know what the problem could be..
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That sounds like serious hardware incompatibilities and/or faults.
Hope you kept your till-slips for warranty purposes, sounds like you might need it soon.
 
Robin said:
It's actually happened a few times while I was watching videos on my pc. Everything stops, the sound is like when a song freezes and the restart button on the pc doesn't work, which forces me to turn it off. I don't know what the problem could be..
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Does the restart button work under normally circumstances? It is essentially just a switch which cuts power to your motherboard. If it doesn't work from time to time there are SERIOUS issues on your motherboard.
 
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yeah if the reset switch doesn't work its a problem . Maybe try and check if you are earthed properly as in no metal part of your mobo is touching any part of your case.
 
Wyzak said:
Does the restart button work under normally circumstances? It is essentially just a switch which cuts power to your motherboard. If it doesn't work from time to time there are SERIOUS issues on your motherboard.
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It usually works, even sometimes when it freezes without me watching videos. When the video freezes along with the pc, it does not work
 
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