Telkom denies ADSL exchange congestion

Pretty sure 90% of their consumers would highly disagree. My friend said that her speeds have reached an all time low for her this week, with torrents downloading at a maximum of 20 BYTES per second.
 
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I am one that would disagree. My speeds are erratic with 4 different accounts. Makes downloading steam games and stuff like the 8.1 update for windows a real pain since it should take an hour yet goes into many hours.
 
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