Ooh we just had a really pathetic customer who is white complaining that I am racist. I am the whitest person ever.
Here is the story of how it happened
Customer A (customer who made the complaint) wanted to use the internet, paid for 1 hour and asked if number 7's mouse was ok. I told him that the mouse was ok, however since his last usage the mouse had not been changed so he should use number 5. Customer A, opens Mozilla Firefox once and opens Google Chrome 11 times. Computer stops responding due to trying to load the browser so I closed it all and moved him to number 1.
Meanwhile at PC 2 there was a customer (Customer B) (black customer) who was using the internet while chatting to his friend who was sitting at number 3.
Customer A, when moved made no complaint about sitting at number 1.
Eventually (about 5 minutes before going) PC 2's friend leaves. Customer A turns to Customer B and tells him, "Do you ever stop talking?" Customer B replies, "What do you mean?" Customer A says, "Well the whole time, you two were talking loudly while I was here." Customer A starts getting angry with customer B and Toni walks up to them and asks them both to calm down as there were other customers in the shop.
Customer B finishes his time and walks out. Toni apologized to Customer B about the rudeness of Customer A, and then Customer A comes outside and gets upset with Toni because Toni made no attempt to apologize to him. Customer B apologized to Customer A and drove off.
Customer A, after shouting inside the shop and outside then got upset with us because we made no attempt to as Customer B and his friend to stop talking and that an Internet Cafe is like a library where there should be no noise. As you are aware Breakers is and never has been like that due to music playing and people chatting to their friends on skype so there is always a certain level of noise going on.
Customer A then goes back to his computer and uses up the remainder of his paid for time. Once finished he comes to the front and asks if I would be making an apology to him. I told him unfortunately not and was about to explain the reasons.
Then he starts, "Do you know why you apologized to him and not me, it is because I am white and he is black. You know white people are being treated like this and I spit on you 2, you are kids and I am a 55 year old Afrikaaner and I should be manager here. I do not have a job and I should work here instead. I am manager here and not you.
Toni then told him to leave, and he carried on ranting and raving. Toni then shouted a him to leave.
He walked out and shouted he would take this to the newspapers and shouted, "You are racist, RACIST, this place is RACIST!."