If we treated some companies like they treat us...
"Yes Telkom, I'll pay you between the 1st and the 31st of the month, and if I don't then just call me", and when they call <cheesy hold music> 'Your call is important to me, please continue to hold'..."Sorry, wrong department, please hold"...."your call IS important to me, please continue to hold"...."Hi, I'm sorry, but we cannot help you over the phone, please come and see me at home or at work. Oh, you want to escalate...please hold"..."your call is important to us, please continue to hold"...<CLICK>