Nintendo responds to complaints of 3DS errors, headaches

29 March 2011

Last week’s US and UK (and SA!) 3DS launch has been somewhat spoiled by widespread reports of system errors and user headaches.

Responding to the first complaint, Nintendo offers the following helpful (obvious) advice:

“If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online. If the problems still persist we recommend they contact their local Nintendo Customer Service centre to investigate the problem further.”

“We have shown Nintendo 3DS at multiple events around the world to literally hundreds of thousands of people and have received very few negative comments. As with anything that requires focus, from reading to staring at a computer screen, taking breaks frequent breaks is always recommended. When viewing any kind of 3D images (TV, movies etc.), some people might experience minor discomfort. The effects are short term and have no lasting effect, in fact most players can continue after taking a short break. The Nintendo 3D was designed with a 3D depth slider that lets users adjust the 3D effect to a level that suits them for optimum enjoyment.”

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