Web Africa is withdrawing their ‘Freezone’ service as part of their uncapped ADSL products because of technical difficulties.
Web Africa announced in November 2011 that their ADSL home uncapped subscribers will get access to the ISP’s FreeZone service.
FreeZone offers subscribers unmetered bandwidth usage from a range of servers, including Web Africa’s gaming servers, Linux downloads, gaming downloads and Steam servers.
Web Africa previously explained that the data used on FreeZone would not affect the thresholds of uncapped accounts. “Any bandwidth transferred will be allocated to FreeZone data and not your normal data. You can download as much as you like on FreeZone,” said Web Africa in November 2011.
This will no longer be true with the removal of FreeZone support on Web Africa uncapped ADSL accounts.
Web Africa CEO Tim Wyatt-Gunning said that this decision was made because they can’t get it right technically.
“We recently identified a problem whereby our traffic accounting system is either not picking up any FreeZone traffic or incorrectly accounting all usage as FreeZone,” Wyatt-Gunning explained.
“After further investigation we’ve found it’s not going to be possible to fix this error. We don’t think it fair that we continue offering FreeZone if it is not 100% operational, so we’ve decided to remove it from Home Uncapped accounts entirely to prevent any further confusion and incorrect usage accounting.”
“Since these accounts are uncapped anyway, this won’t have much impact on a typical Home Uncapped user’s experience,” Wyatt-Gunning concluded.
Article courtesy of MyBroadband – Web Africa pulls FreeZone for uncapped ADSL
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It is an uncapped account so it shouldn’t matter… but it’s probably an “uncapped” account. So there will still be the fair usage policy/rolling threshold on the account.
I downloaded 35gigs (Excluding patches) of Steam games in December. Went fast. That would nail someone on the rolling threshold. I can see this as annoying.
FreeZone and Steam don’t work perfectly though. Of my 35 gigs only about 22gigs registered as FreeZone. Cap nailed by the 15th ;p