Telkom has begun upgrading existing ADSL customers to higher line speeds.
1Mbps, 2Mbps, and 4Mbps ADSL products will be increased to 2Mbps, 4Mbps, and 10Mbps respectively.
The upgrades are being done in phases. 4Mbps upgrades to 10Mbps are happening this week (11 – 18 November)
2Mbps upgrades to 4Mbps will begin next week and continue into late December (18 November – 23 December).
1Mbps upgrades to 2Mbps will start in January 2014.
The delay in the 1Mbps upgrades are related to Telkom’s network freeze over the December 2013/January 2014 period.
The expected timeframe for each migration category is outlined in the table below.
| Existing Customer Service Speed | New Customer Service Speed | Effective Date |
| Up to 4,096 kbps/10,240 kbps | Up to 10,240 kbps | 11 November – 18 November 2013 |
| Up to 2,048 kbps | Up to 4,096 kbps | 18 November – 23 December 2013 |
| Up to 1,024 kbps | Up to 2,048 kbps | January 2014 – February 2014 |
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