SA broadband latency comparison

14 August 2011

MyBroadband launched their custom Ookla broadband speed test server a few months ago, and since launch it has notched up over 40,000 tests from South African broadband users.

MyBroadband’s speed test website ranks local broadband services (instead of networks) according to download speed and upload speed.

The latest results reveal that Telkom’s 10Mbps ADSL service and mobile broadband connections offer the highest average speed.

Download speed is however only one component of a broadband service, and users like online gamers are often more interested in latency than download speed.

MyBroadband’s speed test server measures performance to local (Johannesburg) and international (London) destinations, and the results should give some guidance to gamers about the average latency which they can expect to these destinations.

Of course results will vary between different users, as latency is also dependent on the quality of the ADSL line, as well as proximity to the internet exchange. However, the results do give us an idea of what the average speeds achieved by users around the country are with different ISPs. Results will also vary depending on which of the ISP’s broadband packages is being used, however it is impossible to isolate this data in an open testing environment.

ADSL Connections: Johannesburg Latency
ISP Account ADSL Connection Latency (ms)
ATC Broadband ADSL 10Mbps ADSL 33.67
Web Africa Static IP ADSL  10Mbps ADSL 44.40
BCS ADSL 1Mbps ADSL 45.00
Neology ADSL 1Mbps ADSL 46.00
Telkom ADSL 10Mbps ADSL 49.18
Web Africa Static IP ADSL  4Mbps ADSL 50.60
ATC Broadband ADSL 4Mbps ADSL 50.67
Vodacom Bussiness ADSL 384kbps ADSL 56.00
Internet Solutions Consumer ADSL 10Mbps ADSL 57.97
Neology ADSL 10Mbps ADSL 59.00
Cybersmart Shaped Uncapped ADSL 4Mbps ADSL 62.75
MWEB ADSL 10Mbps ADSL 65.22
ATC Broadband ADSL 1Mbps ADSL 67.00
GConnect ADSL 4Mbps ADSL 70.00
Telkom ADSL 4Mbps ADSL 70.21
MWEB Business Static ADSL 10Mbps ADSL 72.88
Web Africa ADSL 10Mbps ADSL 74.51
MWEB ADSL 4Mbps ADSL 77.39
Internet Solutions Consumer ADSL 4Mbps ADSL 80.03
MWEB ADSL 1Mbps ADSL 81.38
Internet Solutions Consumer ADSL 1Mbps ADSL 81.76
Neology ADSL 4Mbps ADSL 83.75
Web Africa ADSL 4Mbps ADSL 88.03
MWEB Business Static ADSL 4Mbps ADSL 88.54
Cybersmart Restored ADSL 1Mbps ADSL 92.97
MWEB Business Static ADSL 1Mbps ADSL 101.27
Telkom ADSL 1Mbps ADSL 101.94
Web Africa ADSL 1Mbps ADSL 120.41
Cybersmart Restored ADSL 4Mbps ADSL 123.64
Cybersmart Restored ADSL 10Mbps ADSL 128.44
Cybersmart Restored ADSL 384kbps ADSL 163.51
Web Africa ADSL 384kbps ADSL 172.35
MWEB ADSL 384kbps ADSL 176.02
Internet Solutions Consumer ADSL 384kbps ADSL 181.50
Vodacom Bussiness ADSL 4Mbps ADSL 183.00
MWEB Business Static ADSL 384kbps ADSL 189.89
Cybersmart Shaped Uncapped ADSL 384kbps ADSL 206.60
Telkom ADSL 384kbps ADSL 228.08
Wireless Connections: Johannesburg Latency
Service Latency (ms)
8ta HSPA 110.83
Vodacom HSPA 124.42
Cell C HSPA 129.31
MTN HSPA 137.56
iBurst Wireless 187.95
Neotel NeoFlex CDMA 202.55
Neotel NeoConnect CDMA 397.50

It is interesting to see that the mobile providers, which all have extensive HSPA and HSPA+ networks, are comfortably outperforming Neotel and iBurst who are using older CDMA and iBurst radio technologies.

When it came to international speeds ADSL still outperformed wireless connections, but the margin was less.

The tests indicate that higher capacity ADSL lines deliver superior latency to 384kbps lines, which seldom manage to average lower than 100ms.  The HSPA wireless services performed surprisingly well, and while 100ms+ latency is not ideal for playing first person shooters, it presents a workable solution for those without ADSL access.

ADSL Connections: London Latency
ISP Account Connection Latency (ms)
Web Africa Static IP ADSL  10Mbps ADSL 170.00
Web Africa Static IP ADSL  4Mbps ADSL 172.67
Web Africa ADSL 10Mbps ADSL 186.77
Web Africa ADSL 4Mbps ADSL 199.12
Web Africa ADSL 1Mbps ADSL 204.29
Neology ADSL 4Mbps ADSL 214.00
ATC Broadband ADSL 4Mbps ADSL 219.60
ATC Broadband ADSL 10Mbps ADSL 222.00
ATC Broadband ADSL 1Mbps ADSL 226.00
Cybersmart Non-Restored ADSL 4Mbps ADSL 232.00
Telkom ADSL 10Mbps ADSL 232.78
Web Africa ADSL 384kbps ADSL 233.92
Cybersmart Restored ADSL 1Mbps ADSL 236.00
Cybersmart Shaped Uncapped ADSL 4Mbps ADSL 236.50
Neology ADSL 1Mbps ADSL 239.00
Cybersmart Restored ADSL 4Mbps ADSL 239.72
MWEB ADSL 10Mbps ADSL 240.00
Internet Solutions Consumer ADSL 10Mbps ADSL 248.68
Telkom ADSL 4Mbps ADSL 250.48
MWEB ADSL 1Mbps ADSL 255.58
MWEB Business Static ADSL 10Mbps ADSL 257.40
MWEB Business Static ADSL 1Mbps ADSL 261.00
Cybersmart Restored ADSL 10Mbps ADSL 262.67
MWEB Business Static ADSL 4Mbps ADSL 271.80
BCS ADSL 1Mbps ADSL 273.00
MWEB ADSL 4Mbps ADSL 274.34
Internet Solutions Consumer ADSL 4Mbps ADSL 275.87
Internet Solutions Consumer ADSL 1Mbps ADSL 278.82
Telkom ADSL 1Mbps ADSL 279.86
Cybersmart Shaped Uncapped ADSL 384kbps ADSL 288.67
Cybersmart Restored ADSL 384kbps ADSL 295.36
GConnect ADSL 4Mbps ADSL 300.00
Neology ADSL 384kbps ADSL 303.00
Telkom ADSL 384kbps ADSL 316.26
Internet Solutions Consumer ADSL 384kbps ADSL 332.40
MWEB Business Static ADSL 384kbps ADSL 349.70
MWEB ADSL 384kbps ADSL 350.25
Wireless Connections: London Latency
Service Latency (ms)
8ta HSPA 278.23
Vodacom HSPA 291.15
MTN HSPA 320.43
Neotel NeoFlex CDMA 335.00
Cell C HSPA 339.46
iBurst Wireless 354.24
Neotel NeoConnect CDMA 430.90

Web Africa was the best performing ISP accross the board when looking at international latency, making it a prime candidate for gamers who play MMOs to consider. A number of wireless options also performed relatively well, again showing that HSPA is a viable option for gamers.

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