South Africa’s broken DOTA 2 servers: MWEB explains

South African DOTA 2 players have been up in arms after locally-hosted servers were hit with outages.

Most of the complaints were pointed directly at MWEB, who are responsible for the hosting of the servers.

In a statement on its GameZone site, MWEB has now addressed these issues directly, pointing out that while they are responsible for hosting the DOTA 2 servers in South Africa, Valve is responsible for managing them.

Servers for Steam games like Dota 2 and Counter-Strike: Global Offensive are hosted by MWEB GameZone but managed by Valve.

The fact that we don’t manage the servers for Dota 2 means that unlike the 50+ servers we host for other PC games, we have very limited control.

We teamed up with Valve to provide a platform for South African PC gamers to at least play Dota 2. I want you to know that we are doing everything in our power to aid Valve in making the experience as enjoyable as possible.

According to Valve, one of the servers hosting Dota 2 instances in South Africa needs a reload. We are busy with the reload process, and will hand it back to Valve to do their part of the configuration.

MWEB has said that the server issues will hopefully be fixed by this weekend.

Have you noticed issues with South African DOTA 2 servers? Let us know in the comments below and in our forums.