The thing is, I don't know who to mail or phone to make a fuss. I tried looking for a Logitech SA website or something but I couldn't find any contact details that looked worthwhile contacting (service desk). So I'm kinda stumped..
So I received my steelseries siberia v2 and I found the headset to be very comfortable. sound is also very good, volume control is a bit better and the sound card is making my life so much easier. using the usb ports on my G15 help a lot with the cables management
Back to the headset the earcups is really soft. i can wear this for hours and doesn't hurt me. I will give this a