Online retailer ratings

A friend referred me to these guys when I decided to buy a new gaming rig. From inception their service has been top notch. The staff are very knowleadgable, open to discussion and actually LISTEN to your needs.

I will recommend them to anyone. I found it very difficult to beat their prices as well, so went all in and ordered everything from them. They even did assembly and 24 hr stress testing of all components.

Even the online ordering was smooth and easy to use.

www.wootware.co.za
 
Titan-Ice f***ed up pretty bad, by sending my PC components to not just the wrong address but the wrong city all together. They sent the invoice to the shipping address (Cape Town) and the components to the invoice address (Port Elizabeth). Which is 700 Km away from it's intended destination.

Seriously that's just pure failure on their part.

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Then I recive a email with the tracking information:
Your order has shipped with SA Post Office Speed Services (waybill TCXXXXXXXZA) consisting of 1 packages. Tracking can be done @ http://sms.postoffice.co.za/tracking/Parcel.aspx from 8:00am on the next business day (please use Internet Explorer). SA Post Office 24/7 Customer Helpline: 0860 023 133.

The destination Post Office is: Port Elizabeth, 6045
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...Hold on The destination Post Office is: Port Elizabeth? No I made tripple sure it was Cape Town.

Phoned them yesterday and they said They will have a courier pick it up from PE and deliver it to cape town - that was 12 am yesterday. It's still at the PE post office.

I will update this post if anything happens as of right now, I am really pissed that such an amateur mistake could be made.

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EDIT
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I relieved a email a few minutes ago:
Your order has shipped with The Courier Guy (waybill TCGxxxxxxx) consisting of 1 package(s)
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My package should arrive by at Cape town by Friday. Glad they got it sorted, sadly it's going to be late for Valentines day now :/

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EDIT 2
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Got everything in good order, so I have to say GOOD JOB! Titan-Ice! (despite being a rocky first start for me) everything else went smooth.
 
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Rizlla said:
It depends on the size and weight of your order. I bought a Seagate 500GB HDD from them in November 2012 and it cost R 140.00
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Hi

We charge a flat rate of R90.00 (went up, from R80, due to annual increase at The Courier Guy and petrol/diesel price).
 
landmarkpc.co.za

Awesome, best service I have received from a South African online store.
Ordered a Prodigy a while back and they organised courier super fast and I felt like they really gave my order personal attention.
 
Rebel Tech:
Logitech g400 mouse

The website took me by surprise as there was no pay button...
We received conformation, then payment details and a shipping manifest code (after paying).
It took about 3 days from ordering and 2 from payment, for my mouse to arrive.

+1 on great delivery and easy to buy website!
 
Kind of dissapointed with the service level of kalahari these days, they're useless and messed up an order of mine around 2 weeks ago...

Rather support takealot, they've really impressed me with their time to delivery, almost always get stuff in 2 days after I've ordered...so I'd recommend them, oh and 2% e-bucks is better than 1% :p
 
We are starting a new online IT company (selling pre-built machines, custom machines, hardware and software) in 2014. We want to supply what gamers (new and experienced) are looking for and at a price that doesn't leave them feeling they have spent an arm and a leg for it. Have you had any issues with other online companies? What services do you like that other companies provide? Let me know what you would like to see from our company.
 
XbatousaiX said:
You can never go wrong using Takealot best online store by far.
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Serious necro dude!

SeanJ said:
We are starting a new online IT company (selling pre-built machines, custom machines, hardware and software) in 2014. We want to supply what gamers (new and experienced) are looking for and at a price that doesn't leave them feeling they have spent an arm and a leg for it. Have you had any issues with other online companies? What services do you like that other companies provide? Let me know what you would like to see from our company.
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However, this has me interested! Popped him a mail, anyone know what SeanJ's company is called?
 
Another vote for Takealot. I've ordered many many things from them over the past 4 years and not once have I run into any hiccups. They are my first go-to source for anything I wish to order online, followed closely by Kalahari. I've also had good experience with awx.co.za
 
brendanvb said:
Another vote for Takealot. I've ordered many many things from them over the past 4 years and not once have I run into any hiccups. They are my first go-to source for anything I wish to order online, followed closely by Kalahari. I've also had good experience with awx.co.za
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I ordered headphones from takealot and they arrive in only 2 days!

+1 for quick delivery
 
Bought my whole pc from Rebeltech a year ago. Great service, we didn't ship it but went to pick it up at the office.
 
Applause said:
I ordered headphones from takealot and they arrive in only 2 days!

+1 for quick delivery
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I've had things delivered the same day I ordered before if I placed the order really early. Was very impressed considering I'm not even living in one of the big cities.
 
brendanvb said:
I've not found that to be true. They're usually cheaper, usually only by like R10 or so though :P. I guess it differs from product to product.
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Same here, they have been for the most part cheaper than other places I have looked. And since they started their daily deals promotions there has been a few nice items on sale.
 
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