Probably the most rocky start to such a monumental game, Diablo III induced the fiery rage of gamer hell – although most of that took place out of the actual game.
Blizzard have finally issued a statement regarding the launch-day server problems, an issue on which the majority of players around the world expressed their distress.
The statement admits fault from Blizzard’s side, and apologises to gamers who may have been disappointed with the server reaction when they tried to play the game.
“As many of you are aware, technical issues occurring within hours after the game’s launch led to players experiencing error messages and difficulty logging in. These issues cropped up again last night for the Americas and Europe servers. Despite very aggressive projections, our preparations for the launch of the game did not go far enough,” said Blizzard.
“Aside from the tremendous number of players simultaneously logging in to the game, one of the launch-day service issues was linked to the achievement system. Some players began to notice early on that achievements were either not being earned properly, or not being saved between multiple logins. We’re investigating this issue and will provide a specific update as soon as possible.”
In addition to addressing the problems that occurred (and are still occurring to a smaller degree), Blizzard also thanked gamers for their enthusiasm and excitement surrounding Diablo III.
“We’d like to extend a very sincere thank you to everyone who joined the global Diablo III launch celebrations this week, as well as to everyone who was ready to jump into Sanctuary the moment the game went live”. They also went on to say: “to that end, we’d also like to say that we’ve been humbled by your enthusiasm.”
Blizzard have also promised fans that they’ll continue to monitor the game 24/7 and have applied optimisations which will help the server loads; but the sweet sight of the apology came at the end:
“We greatly appreciate everyone’s support, and we want to sincerely apologize for the difficulties many of you encountered on day one.”
To read the full statement, head over to the Diablo forums.
Click through for all of MyGaming’s Diablo III news coverage.
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